Support
We answer, quietly.
One channel. One person. Responses usually within one business day.
For questions, bug reports, account issues, or feedback:
hello@satosushi.coBefore you write
Many questions have fast answers on the pricing page. If you need to cancel or change your plan, open Account and choose Manage billing.
Account deletion
To delete your account, email us with the subject line Delete my account from the address you signed up with. We remove your profile, codes, and scan records from active systems. Residual copies may remain in encrypted backups for a limited retention period.
Security reports
If you believe you have found a security vulnerability, please email us directly rather than filing a public issue. We will respond within 72 hours.